Teleconsultations can improve patient access to specialist providers and optimize treatment plans
Timely consultations with specialists have been shown in the literature to improve patient outcomes
Improved outcomes can positively affect a physician’s financial reimbursement and profit margin
In today’s environment, convenience for both patients and primary care providers is essential
Decrease patients’ travel costs, time away from work, and increase safety in the age of COVID
Enhanced patient outcomes will increase your patients’ overall satisfaction and provider trust.
Below are a few use cases to illustrate
how teleconsultation can help your patients
Your juvenile patient presents with a history of persistent truancy, failing grades, a subjective complaint of “boredom” with school work and the complaint that teachers continually teach information “too slow”. The mother has expressed that there is considerable conflict at home and that the father has not been present for much of the child’s life.
Given the complexity of the patient’s presentation, you arrange a teleconsultation with a psychiatry specialist. During the teleconsultation, the distant-site specialist, a psychiatrist, identified that your patient sat calmly and answered questions during the consultation without any hyperactivity noted. IQ testing and evaluation for learning disorders was recommended by the psychiatrist who did not feel the need for medications. At follow-up, the patient was found to have integrated well into school and did not have any further complications. By integrating a specialist consult into this patient’s care, you have maximized their outcomes in both health and education.
A long-term patient presents to your practice asking for help. He has noticed what appears to be a new mole on his flank and he’s not sure what to make of it. He already has multiple atypical moles and spends much of his time outdoors without sunscreen use, despite your recommendation for its use, so you know his risk of melanoma is higher than some of your other patients. Your exam reveals an atypical mole that, while it doesn’t appear cancerous, does concern you given his history.
How does teleconsultation help? You refer your patient for a teleconsultation visit with dermatology to ensure that your patient’s health is maximized and decrease any potential medical liability that would result from making an unclear diagnosis in a high-risk patient. All it took was a camera, computer or smartphone, and internet connection to maximize these outcomes.
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